Exciting developments are unfolding within the Laser Tag industry!
In 2019, Elite Laser Tag Equipment secured the intellectual rights to craft Adventure Sports HQ’s cutting-edge systems and equipment. Under the stewardship of owners Edward and Dana Gainer, this venture has transcended to unprecedented heights. By faithfully delivering the same exceptional equipment while enhancing performance and quality, they’ve infused a new standard of excellence. With a focus on stellar customer service, meticulous attention to detail, consistent pricing, and refined inventory systems, Elite Laser Tag Equipment has unveiled a suite of innovative products. Keep abreast of our latest developments by following us on Social Media!
For the past twelve years, we’ve served as distributors for Adventure Sports HQ’s Laser Tag Equipment. Concurrently, we’ve operated a thriving Mobile Laser Tag Business, leveraging this remarkable gear within our local market in NC. Over the last five years, the inception of Elite Laser Tag Equipment has empowered numerous operators worldwide, both in mobile and indoor enterprises.
During our fourteen-year journey, we’ve ascended to become the preeminent Mobile Video Game Trailer Manufacturer, with over 230 units sold across the globe. Our hallmark has always been a steadfast commitment to customer satisfaction, a principle we’ve carried forth with Elite Laser Tag Equipment.
At Elite Laser Tag Equipment, we’ve implemented comprehensive inventory and management strategies. These initiatives enable us to not only meet but exceed projected build times, streamline any back orders, uphold warranties, and offer prompt repair services. Moreover, we remain fully devoted to proactive communication with our field operators, ensuring exceptional customer support.
We’re pleased to announce the completion of updated Training Manuals, alongside a treasure trove of new Operations, Troubleshooting, and Repair Videos, accessible to all Field Operators.
Rest assured, Elite Laser Tag Equipment will honor all past written Warranties. Simply provide your order date and invoice when submitting a warranty claim. Our Warranty for new orders sets an industry-leading standard: 5 years on the Tagger, Lifetime on the Shell, and 30 days on the Battery, Charger, and Scope.
For repair needs, see our Repair page under “Info & Help” on the menu bar.
Our Team
Matt Mills is our Operations Manager. He runs his own Mobile Laser Tag Business and is in charge of building Elite Laser Tag’s products, shipping, inventory levels, repairs and more. Josh Wims is our resident Tech Expert and Training Manager who provides Technical Support, Troubleshooting and Training and also builds equipment for Elite. Josh also takes care of all sales outside of the United States. Megan Gross, who runs Mobile Laser Tag in two locations, will be covering the USA. Edward and Dana Gainer head up the Logistics and Customer Relations side of the business. We are hands on Owner/Operators and are committed to answering any email by end of business during normal operating hours. Don’t hesitate to reach out to anyone on our Elite Team!
We wish you the best in business,
Edward and Dana Gainer
